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Benchmark Chooses CSS

Author:  Anonymous
Date:  30 January 2017

Benchmark chooses CSS

Benchmark Realty LLC Chooses Centralized Showing Service, Inc. (CSS) As Their Exclusive Showing Appointment Provider

OVERLAND PARK, KANSAS (Janurary 30, 2017) – Centralized Showing Service, Inc. (CSS), the nation’s leader in residential real estate showing services, is pleased to announce that Benchmark Realty LLC of Nashville, TN has selected CSS to schedule and manage home showing appointments for more than 800 of their REALTOR® associates in 6 offices throughout the metro.

All REALTORS® in Nashville can now schedule showings 24/7/365 on Benchmark Realty listings by calling one number (615-327-0101) or book appointments online using and the CSS Mobile App. CSS not only simplifies the showing appointment process but allows REALTORS® to manage their showing activity more effectively with easy-to-use productivity tools on, designed to share information on the desktop and mobile devices quickly and accurately. REALTORS® schedule a day’s worth of appointments in moments, easily collect feedback and benefit from showing activity and statistical reports.

“Hundreds of our top agents were already using CSS to make their listings more attractive. Based on their success, adopting CSS across the company was an easy decision,” said Phillip Cantrell, CEO of Benchmark Realty. “The excellent personal service CSS provides was a key factor in this decision as are the online showing management tools which allow our agents the control they need, when they need it.”

“Benchmark Realty is a brokerage we have a great deal of respect for. Benchmark Agents are synonymous with real estate knowledge, professionalism and a deep dedication to customer service. These are characteristics we value very much at CSS. We are delighted that CSS will be an extension of those ideals by offering a high touch, cost effective way to manage showings, collect feedback and stay connected to their fast changing schedules.” said Bob Faherty, President of CSS.

Each showing appointment is a sales opportunity. Without an organized, streamlined and consistent approach to managing these appointments, many potential sales fall through the cracks. In 1996, brothers Bob and Kevin Faherty recognized this situation and developed a comprehensive system to serve the real estate community. For more than 20 years, CSS has focused on providing excellent personal service and online productivity tools for agents to easily book and manage showings. CSS has grown to 4 contact centers that schedule nearly 21 million showings each year, servicing more than 200,000 REALTOR® members in 90+ markets across the nation. Twelve associations have contracted with CSS to provide showing services as a member benefit to all their REALTORS®. Seventeen associations have integrated CSS Scheduler into their MLS enabling their agents to become more effective and productive. CSS is committed to helping REALTORS® efficiently manage their listings, save time and provide better service to their clients.

For more information, contact CSS at 877-688-SHOW (7469), or visit

In March 2006, Phillip Cantrell launched Benchmark Realty LLC with his wife Amanda as business partner in the front room of a house in downtown Franklin, TN. Since then, the company has enjoyed strong growth due to a revolutionary brokerage model combined with an aggressive recruiting campaign. The cumulative success driven by new agents, increased gross sales volume, transaction count and other factors has pushed Benchmark Realty into the ranks of the top five real estate firms in the Greater Nashville area.

CONTACT: Jon Elscott, Media Relations

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